Frequently Asked Questions

No. You can check out as a guest, but you must confirm you are 21+ and able to comply with local laws.

We accept major credit and debit cards processed securely through encrypted payment providers. We do not store your full card details.

We ship nationwide via USPS and UPS (no APO/FPO/DPO, territories, or international). Orders process in 1-2 business days; standard delivery is typically 3-5 business days with optional express windows around 1-2 business days.

No signature is required. Carriers may capture photographic proof of delivery. Provide a secure delivery location and retrieve packages promptly.

Check around your property and with neighbors, review any carrier photo proof, and wait 24 hours. If still missing, contact support with your order number. Once carriers confirm delivery, loss/theft risk is the customer's responsibility.

All sales are final for opened or used items. Report defective, damaged, missing, or incorrect products within 7 days of delivery (shipping damage within 48 hours) with clear photos for review.

Hemp-derived products comply with federal limits (0.3% Delta-9 THC by dry weight). Amanita and other functional mushroom products use only ingredients that are lawful at the federal level, but state and local laws vary. Customers must confirm legality before ordering.

Certificates of Analysis (COAs) are posted on our Lab Results page: https://dankandshrooms.com/lab-results.

Orders move to fulfillment quickly (often within 1-2 hours). Contact us immediately for changes; cancellations are unavailable once shipped.

Yes. Orders ship in plain packaging without product imagery or branding on the exterior.